Frequently asked questions - Home storage

Question 1

What is home storage room rental?

Accepted Answer

Home storage rental is a service in which we collect your things from your home, store them in secure storage rooms with 24/7 surveillance and return them to you when you need them.It's like having a traditional storage room but without leaving home, without renting vans and with a digital inventory of everything you store.Available in Madrid, Barcelona, ​​Valencia, Seville and Malaga.

Question 2

Why is it better than a traditional storage room?

Accepted Answer

Storage rooms for rent at home have several advantages: you do not waste time traveling or loading vans, they are up to 30% cheaper (without gasoline, parking or high deposit costs), you control your inventory from your mobile 24/7, with no minimum stay and you pay only for the space you use.We pick up and deliver whenever you want.Everything included in the price.

Question 3

How does the collection service work?

Accepted Answer

You request a quote online in 2 minutes, we choose together the date and time of collection.Our team comes to your house with all the necessary materials, packs your things with professional care, takes them to the storage room and creates your digital inventory.You don't move a finger.

Question 4

How do I see what I have stored in the storage room?

Accepted Answer

You have an app and web area where you see the complete digital inventory of everything you keep.You can search for objects by name and request full or partial deliveries whenever you want.24/7 access from anywhere.Everything controlled from your mobile.

Question 5

Is packaging included?

Accepted Answer

Yes, professional packaging is included with a small extra cost in the service.Our team brings all the necessary materials (boxes, bubble wrap, protections) and packs each object correctly before taking it to the storage room.You don't have to buy or prepare anything.

Question 6

How much does it cost to rent a storage room?

Accepted Answer

Storage room rental starts from €31/month with everything included: collection, professional packaging, secure storage and delivery.The price depends on the actual space your things take up.No hidden costs, no deposits of several months and no minimum stay.You only pay for what you keep and how long you use it.

Question 7

Is there a minimum permanence when renting a storage room?

Accepted Answer

There is no minimum permanence in renting storage rooms.You can cancel whenever you want without penalty.We recommend a minimum of 1 month to take advantage of the service, but you are free to request your things back at any time.We bill monthly and you only pay for the time you use it.

Question 8

Can I change the amount of things saved?

Accepted Answer

Yes, you can add or remove objects whenever you want.If you add more things, we request another collection.If you remove items, the price automatically adjusts to the new space you occupy.Total flexibility: you pay only for the actual space you use at any given time.No commitments.

Question 9

In which cities do you have storage rooms for rent?

Accepted Answer

We have storage rooms for rent with home delivery service in Madrid, Barcelona, ​​Valencia, Seville and Malaga, including their metropolitan areas.Search for storage rooms for rent near you in any of these cities.If you live in another area, contact us to check availability because we are constantly expanding coverage.

Question 10

What things can I store in the storage room?

Accepted Answer

You can store furniture, appliances, clothes, boxes, documents, decorative objects, sports equipment, bicycles, suitcases, books and more.We store both small things and large furniture (sofas, wardrobes, beds).Cannot be stored: dangerous objects, perishables, animals or plants.Everything else is welcome.

Question 11

Are my things safe?Is there insurance?

Accepted Answer

Yes, your things are totally safe.The storage rooms have 24/7 video surveillance, restricted access control, alarms and security personnel.In addition, all belongings are covered by basic insurance included at no extra cost.If you have high-value items, we offer optional extended insurance.The incident rate is less than 0.1%.

Question 12

When can I get my things back?

Accepted Answer

You can request the delivery of your things when you need them through the app or website.You select which objects you want (all or just some), choose the date and address, and we bring them to you.For emergencies we offer express service in some cities.

Question 13

Is it useful for renovations or moving?

Accepted Answer

Yes, it is perfect for home renovations (you store furniture while work is being done) or temporary moves (when you are between floors or reduce the size of your home).With no minimum duration, use it for the exact time you need, from 1 month to years.Also ideal for storing seasonal items or freeing up space at home.

Question 14

Do you offer storage rooms for companies?

Accepted Answer

Yes, we have a storage room rental service for companies, SMEs and the self-employed.Ideal for storing documentation, files, e-commerce stock, office furniture or promotional material.It includes digital inventory with traceability, scheduled deliveries, simplified billing and plans adapted to business needs.

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Servicio

What is home storage room rental?

Why is it better than a traditional storage room?

How does the collection service work?

How do I see what I have stored in the storage room?

Is packaging included?

Precios

How much does it cost to rent a storage room?

Is there a minimum permanence when renting a storage room?

Can I change the amount of things saved?

Cobertura

In which cities do you have storage rooms for rent?

Pertenencias

What things can I store in the storage room?

Seguridad

Are my things safe?Is there insurance?

Entrega

When can I get my things back?

Casos de uso

Is it useful for renovations or moving?

Empresas

Do you offer storage rooms for companies?

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