Frequently asked questions

Home storage rental is a service in which we collect your things from your home, store them in secure storage rooms with 24/7 surveillance and return them to you when you need them.It's like having a traditional storage room but without leaving home, without renting vans and with a digital inventory of everything you store.Available in Madrid, Barcelona, ​​Valencia, Seville and Malaga.

Storage rooms for rent at home have several advantages: you do not waste time traveling or loading vans, they are up to 30% cheaper (without gasoline, parking or high deposit costs), you control your inventory from your mobile 24/7, with no minimum stay and you pay only for the space you use.We pick up and deliver whenever you want.Everything included in the price.

You request a quote online in 2 minutes, we choose together the date and time of collection.Our team comes to your house with all the necessary materials, packs your things with professional care, takes them to the storage room and creates your digital inventory.You don't move a finger.

You have an app and web area where you see the complete digital inventory of everything you keep.You can search for objects by name and request full or partial deliveries whenever you want.24/7 access from anywhere.Everything controlled from your mobile.

Yes, professional packaging is included with a small extra cost in the service.Our team brings all the necessary materials (boxes, bubble wrap, protections) and packs each object correctly before taking it to the storage room.You don't have to buy or prepare anything.

Yes, with Box2box you can rent a storage unit online 100% digitally without visiting any physical facility. The entire contracting process is done from our website or by calling by phone: you request a quote online by filling out the form in 2 minutes (or call directly), you receive an immediate price according to your needs, our sales team contacts you to coordinate the pickup date and time that best suits you, you pay securely with a card and finalize the contract completely online. Once you are a Box2box customer, you have access to a customer web portal where you can manage everything optionally: request deliveries whenever you want (total or partial), request additional pickups, check invoices and manage your account. Online storage rental is more convenient because you don't waste time on commercial visits, trips to industrial estates or in-person signatures. For security reasons, only authorized Box2box personnel access the storage facilities. Our professional team takes care of everything: picks up at your home (first pickup free up to 3m³), packs with professional materials, stores securely 24/7 and returns to you when you need it. 100% online management from contracting to final return.

Yes, storage with home pickup is our main service and the first pickup is free for volumes up to 3m³. It works like this: you request a quote online in 2 minutes, our sales team contacts you to choose together a date and time that suits you, our professional team goes to your house with all the necessary materials (boxes, bubble wrap, blankets), packs each object with professional care (with additional cost depending on volume from €10), transports it to our secure facilities with 24/7 surveillance and documents your belongings. You don't lift a finger, you don't rent a van, you don't carry weight and you don't waste time on trips. Storage with home pickup is available in Madrid, Barcelona, Valencia, Seville and Malaga without zone surcharge. When you need to recover your things, you simply request it by phone or from the customer web portal (optional), select which objects you want (all or just some) and we bring them back to your home with additional cost from €9. It's like having a traditional storage unit but without leaving home: everything is managed at home with professionals who take care of your belongings.

No, with Box2box you don't need to hire separate transport for the storage. Unlike traditional storage units where you must rent a van (€60-80 per day) every time you store or retrieve things, our service includes all transport from day one. The monthly price covers both the initial pickup at your home and subsequent deliveries when you request them. Our professional team brings the appropriate vehicle according to the volume of your objects (van, small truck or large truck), takes care of loading and unloading carefully, and transports everything to the secure facilities. This makes it much more economical: if with a traditional storage unit you need to go 3 times a year, you spend €180-240 just on van rental, plus gasoline (€30-50 each time) and your time. With Box2box everything is included in your monthly rate without extra costs for transport. It's cheaper, more convenient and professional.

Storage room rental starts from €39/month with everything included: collection, professional packaging, secure storage and delivery.The price depends on the actual space your things take up.No hidden costs, no deposits of several months and no minimum stay.You only pay for what you keep and how long you use it.

Yes, you can add or remove objects whenever you want.If you add more things, we request another collection.If you remove items, the price automatically adjusts to the new space you occupy.Total flexibility: you pay only for the actual space you use at any given time.No commitments.

Yes, Box2box is a cheap storage unit compared to traditional storage facilities. The price starts from €39/month for secure 24/7 storage, with first pickup free for volumes up to 3m³. This represents up to 30% savings compared to conventional storage units, where you must add the storage rental (€80-150/month for complete meters), van transportation every time you need something (€60-80), deposits of 2-3 months (€200-400 tied up) and wasted time on trips. With Box2box you only pay for the real volume your belongings occupy, without empty spaces. Professional packing from €10 and subsequent deliveries from €9 are available with additional cost depending on volume. A cheap storage unit doesn't mean low quality: we offer facilities with 24/7 surveillance, basic protection included and optional customer web portal to manage deliveries and invoices. Comparing the total cost (rental + transport + deposits + time), Box2box is more economical and convenient.

The cost of a storage unit per month with Box2box starts from €39/month for secure 24/7 storage. The final price depends on the real volume your belongings occupy, you don't pay for complete meters as in traditional storage units. For example, storing the contents of a bedroom (bed, wardrobe, nightstands, boxes) costs between €45-60/month, while a complete 2-bedroom apartment comes out at €80-120/month. The first pickup is free for volumes up to 3m³. Professional packing and subsequent deliveries have an additional cost depending on volume, with surcharge for urgent express service or very frequent deliveries. No deposits of several months, no minimum permanence and no hidden costs. Compared to a traditional storage unit that costs €80-150/month (for complete meters even if you don't fill them) plus renting a van every time you need something (€60-80), gasoline (€15-25), parking and wasted time, Box2box is up to 30% more economical. You can adjust the cost monthly: if you add or remove objects, the price is automatically recalculated according to your real space with total flexibility.

Yes, we offer storage rental without permanence after the first cycle of 28 days. You can use the service from the minimum of 28 days to several years according to your needs, without mandatory annual contracts. You pay every 28 days and, once the first cycle is exceeded, you cancel whenever you want by notifying 15 days in advance, without additional penalties. Storage rental without permanence is ideal for temporary situations such as renovations (2-3 months), moves between apartments (1-2 months), stays abroad, summer storage or any specific need. Unlike traditional storage units that force you into 6-12 month contracts with severe penalties if you cancel early, with Box2box you have flexibility: you use the storage for the exact time you need paying only for that period. If you cancel less than 72 hours before the initial pickup, a compensation of €90 is applied, but once the service has started and the first cycle of 28 days has passed, you can cancel freely respecting the 15-day notice.

Yes, Box2box offers economical storage units without sacrificing quality or security. Our prices from €39/month include secure 24/7 storage. The first pickup is free up to 3m³, professional packing from €10 and deliveries from €9 depending on volume. We offer facilities with 24/7 surveillance, access control, fire protection and basic insurance included. Economical storage units don't mean worse service: we save costs by eliminating intermediaries (you don't pay rent for premises in prime areas, or receptionists, or massive advertising) and transfer that saving to customers. In addition, we optimize space: you only pay for the real volume your belongings occupy, not for complete square meters half empty as in traditional storage units. To find quality economical storage units, compare the total price including transport, materials and deposits. Box2box is up to 30% cheaper than conventional storage units without sacrificing service quality: home pickup, flexible deliveries and optional web portal to manage everything online.

No hidden fees. The monthly price you see includes storage and insurance. Pickup and deliveries are quoted separately based on volume and distance.

Yes. You can upgrade or downgrade your storage space at any time with no penalty.

We accept credit and debit cards. Payment is processed automatically on a monthly basis.

We have storage rooms for rent with home delivery service in Madrid, Barcelona, ​​Valencia, Seville and Malaga, including their metropolitan areas.Search for storage rooms for rent near you in any of these cities.If you live in another area, contact us to check availability because we are constantly expanding coverage.

You can store furniture, appliances, clothes, boxes, documents, decorative objects, sports equipment, bicycles, suitcases, books and more.We store both small things and large furniture (sofas, wardrobes, beds).Cannot be stored: dangerous objects, perishables, animals or plants.Everything else is welcome.

Yes, your things are totally safe.The storage rooms have 24/7 video surveillance, restricted access control, alarms and security personnel.In addition, all belongings are covered by basic insurance included at no extra cost.If you have high-value items, we offer optional extended insurance.The incident rate is less than 0.1%.

You can request the delivery of your things when you need them through the app or website.You select which objects you want (all or just some), choose the date and address, and we bring them to you.For emergencies we offer express service in some cities.

Yes, it is perfect for home renovations (you store furniture while work is being done) or temporary moves (when you are between floors or reduce the size of your home).With no minimum duration, use it for the exact time you need, from 1 month to years.Also ideal for storing seasonal items or freeing up space at home.

Yes, we have a storage room rental service for companies, SMEs and the self-employed.Ideal for storing documentation, files, e-commerce stock, office furniture or promotional material.It includes digital inventory with traceability, scheduled deliveries, simplified billing and plans adapted to business needs.