Frequently asked questions - Home storage

Question 1

What is the difference between traditional furniture storage and home storage?

Accepted Answer

In a traditional furniture storage facility you rent a van (€60-80), load and transport, hire full meters even if you don't fill them, pay 2-3 month deposits and move every time you need something.With Box2Box: we pick up at your home, we disassemble and pack professionally, we store in secure facilities 24/7, we return what you need in 24-48 hours, you pay only for the actual volume you use and you have digital inventory from your mobile.Result: up to 30% cheaper, 100% more comfortable and without permanence.

Question 2

Does it include disassembly and assembly of furniture?

Accepted Answer

Yes, disassembly at pickup is included at no additional cost.Our team disassembles the furniture that needs it (beds, wardrobes, shelves), stores screws in labeled bags and protects each piece.Upon delivery, we reassemble the furniture where you indicate and leave everything functional.Assembly upon delivery may have a small supplement depending on complexity.Disassembly is always included.

Question 3

What happens if I move cities?

Accepted Answer

If you move between our cities (Madrid, Barcelona, ​​Valencia, Seville, Malaga), we move your furniture to the warehouse in your new city.If you move abroad, we will return everything to your new address (we ship to any point in Spain or abroad).If you temporarily go abroad, you keep your furniture stored and manage everything online.When you return, we will return them to you wherever you want.

Question 4

How much does it cost to rent a furniture storage unit?

Accepted Answer

The price starts from €31/month and depends on the actual volume that your furniture occupies.You pay only for the exact space they use, not for entire empty meters.The price includes everything: disassembly if necessary, professional packaging, 24/7 secure storage, digital inventory and delivery when you need it.No hidden costs, no deposits of several months, no permanence.Example: storing a complete bedroom (bed, side tables, wardrobe, chest of drawers) costs €45-€60/month all included.

Question 5

Is there a minimum permanence?

Accepted Answer

There is no minimum permanence.You can rent from 1 month to several years.You pay month by month and cancel whenever you want without penalty.You only need to notify 7 days in advance.No hidden clauses or annual contracts.Without deposits of several months as in traditional furniture storage.Total flexibility according to your needs.

Question 6

Is transportation included?

Accepted Answer

Yes, transportation is included in both pickup and deliveries.The initial collection includes a van, professional equipment, packaging and disassembly material.Periodic deliveries are included in your monthly fee depending on your plan.Standard delivery in 24-48 hours at no additional cost.There is only a supplement for very frequent deliveries, urgent express service or complex assembly.

Question 7

Can I expand or reduce the space?

Accepted Answer

Yes, at any time.If you expand: you request a new collection and the price adjusts to the new volume.If you reduce: you request delivery of furniture that you do not need and the price automatically drops.No penalties or change costs.You always pay for your real space.Example: you store complete furniture (€80/month), you recover the bedroom and living room (lower to €45/month), you add later (returns to €65/month).

Question 8

In which cities do you offer furniture storage?

Accepted Answer

We offer furniture storage service with home collection in Madrid, Barcelona, ​​Valencia, Seville and Malaga, including their metropolitan areas.In all of them we guarantee: disassembly and packaging included, secure storage 24/7, digital inventory, deliveries in 24-48 hours and prices from €31/month without permanence.Check availability in your area from our website.

Question 9

What type of furniture can I store?

Accepted Answer

You can store practically any piece of furniture: beds, mattresses, wardrobes, sofas, armchairs, tables, chairs, shelves, desks, garden furniture, pianos and antiques.All are professionally disassembled if necessary, packed with appropriate protections (blankets, bubbles, corners) and stored in the correct position in air-conditioned facilities.Everything is cataloged in your digital inventory.

Question 10

Is my furniture safe in storage?

Accepted Answer

Yes, completely safe.The facilities have 24/7 video surveillance, biometric access control, connected alarms, fire protection, temperature and humidity control to preserve wood and upholstery, and areas delimited by client.All furniture is covered by basic insurance included.We offer optional extended insurance for antique or high-value furniture.Incident rate less than 0.1%.

Question 11

Can I recover just some furniture?

Accepted Answer

Yes, you can recover only the specific furniture you need without removing everything.You access your digital inventory, select exactly what furniture you want (example: just the sofa and table), request delivery from your app and we deliver it to you in 24-48 hours.When you remove furniture, the price automatically drops.No minimums or penalties.Complete control over what and when to recover.

Question 12

How long does furniture delivery take?

Accepted Answer

Delivery is made within 24-48 business hours from your request.You request from your app, we confirm the date and time slot, we prepare the furniture, we transport it carefully and deliver it where you indicate.We assemble those that require it (see supplement) and remove packaging if you want.If you need it urgently, we offer express service in some cities with same day or next day delivery.

Question 13

Is it useful for home renovations?

Accepted Answer

Yes, it is perfect for renovations.You empty the areas to be renovated without obstacles, you protect your furniture from dust and damage, you avoid crowding in other rooms and you work with more space.Common cases: kitchen renovation (2-3 months), bathrooms (1-2 months), comprehensive renovation (4-6 months).We collect before starting, store during the work without permanence and return when it is ready.You pay only for the actual time it lasts.

Services

Services

Warehouse Storage Rental at home in Spain

Warehouse Storage Rental in Madrid

Warehouse Storage Rental in Barcelona

Warehouse Storage Rental in Valencia

Warehouse Storage Rental in Malaga

Warehouse Storage Rental in Seville

Warehouse Storage Rental with all-inclusive service

We pick up

We store

We deliver

Why rent warehouse storage with Box2Box ?

Advantages of hiring a Box2box warehouse storage vs classic warehouse storage

Up to 30% cheaper on average

You don't pay for extra space

No complications

Flexible storage

Box2box warehouse storage uses

Moves

Renovations

Companies and freelancers

Students and small apartments

Hire warehouse storage in Madrid, Barcelona, Valencia, Malaga, Seville