Frequently asked questions - Home storage

Question 1

What is the difference between a traditional storage room and one at home?

Accepted Answer

The difference is total.In a traditional storage room: you rent a van, you load it, you pay for the entire storage room even if you don't fill it, you move every time you need something and you pay deposits of several months.With a home storage room: we pick up at your home, we pack professionally, we return what you need in 24-48 hours, you pay only for the volume you use and you have digital inventory from your mobile.Result: up to 30% cheaper and 100% more comfortable.

Question 2

How does digital inventory work?

Accepted Answer

When we collect your objects and each object receives a unique QR code.Everything is cataloged in your mobile app and web area with description.You can search for items by name and request deliveries with one click.Inventory updates automatically if you add or remove things.24/7 access from any device.

Question 3

Does it include transportation and packaging?

Accepted Answer

Yes, the storage room rental includes all transportation and packaging at no additional cost.Our team brings the necessary material (boxes, bubbles, blankets), packs each object professionally, transports it with care and stores it safely.On deliveries, we repackage and bring everything to your home.You do not pay for vans, materials, or extra transportation.All included in your monthly fee.

Question 4

What happens if I move cities?

Accepted Answer

If you move within our coverage (Madrid, Barcelona, ​​Valencia, Seville, Malaga), we move your objects to the warehouse in the new city.If you move outside of our coverage, we will return everything to your new address (we ship to any point in Spain or abroad).The service adapts to your changes without complications.

Question 5

How much does it cost to rent a storage room?

Accepted Answer

The price to rent a storage room starts at €31/month and depends on the actual space your things occupy.You pay only for the volume you use, not for full meters.The price includes everything: pickup, professional packaging, 24/7 secure storage, digital inventory and deliveries.No hidden costs, no high deposits, no permanence.If you add or remove items, the price adjusts automatically.

Question 6

Is there a minimum permanence when renting a storage room?

Accepted Answer

There is no minimum permanence.You can rent a storage room from 1 month to several years.You pay month by month and cancel whenever you want without penalty.You only need to notify 7 days in advance to coordinate the return of your items.No hidden clauses or ties.You use the service for the exact time you need.

Question 7

Can I expand or reduce the space?

Accepted Answer

Yes, you can change the space at any time.If you need more: you request another collection and the price increases according to the new volume.If you want to reduce: you ask for delivery of what you don't need and the price automatically drops.No penalties or change costs.You always pay for your real space, something impossible with traditional storage rooms where you pay for full meters.

Question 8

In which cities can I rent a storage room?

Accepted Answer

We offer storage room rental with home collection in Madrid, Barcelona, ​​Valencia, Seville and Malaga, including their metropolitan areas.All cities have the same guarantees: collection, secure storage 24/7, digital inventory, deliveries in 24-48 hours and prices from €31/month.Check specific availability in your area from our website.

Question 9

What things can I store in a storage room?

Accepted Answer

You can store furniture (sofas, beds, wardrobes), appliances, boxes with clothes, sports equipment (bikes, skis), decorations, documents, luggage, books, baby items and tools.Everything is protected and cataloged in your digital inventory.Not allowed: dangerous objects, perishable foods, animals or plants.

Question 10

Is it safe to rent a storage room at home?

Accepted Answer

Yes, it is completely safe.The storage rooms have 24/7 video surveillance, biometric access control, connected alarms, fire protection and temperature control.All belongings are covered by basic insurance included.We offer optional extended insurance for high value items.With more than 12,000 clients, the incident rate is less than 0.1%.

Question 11

Are my belongings insured?

Accepted Answer

Yes, all belongings are insured with basic insurance included in the price.Covers damage, loss or theft up to a standard value.For high value items (art, antiques, premium electronics, jewelry), we offer optional extended insurance.The facilities have 24/7 surveillance, access control, alarms and fire protection.

Question 12

How do I request the return of my things?

Accepted Answer

Very easy: you access your app or web area, select the objects you want (all or just some), choose the delivery date and address, and confirm.We'll let you know when it's ready and on its way.Standard delivery is within 24-48 business hours.If you need urgency, check express service in your city.

Question 13

Is it useful for moving or renovations?

Accepted Answer

Yes, it is ideal for moving and renovations.Many clients use it when they are selling their home and need to store furniture, they are doing renovations and need to empty rooms, they are reducing the size of their home or they are between floors.Advantages: we pick up when you need it, we store the necessary time without permanence, we return when you are ready.You pay only for the time you use.

Question 14

Can I save things from my company?

Accepted Answer

Yes, we offer storage room rental for companies, SMEs and the self-employed.Ideal for archiving and documentation, e-commerce stock, office furniture, promotional material or seasonal equipment.Includes digital inventory with traceability, scheduled deliveries, simplified billing and plans adapted to your volume.Many SMEs use it as a flexible external warehouse.

Services

Services

Storage Unit Rental at home in Spain

Storage Unit Rental in Madrid

Storage Unit Rental in Barcelona

Storage Unit Rental in Valencia

Storage Unit Rental in Malaga

Storage Unit Rental in Seville

Storage Unit Rental with all-inclusive service

We pick up

We store

We deliver

Why rent a storage unit with Box2Box ?

Advantages of renting a home storage unit vs classic storage unit

Up to 30% cheaper on average

You don't pay for extra meters

Without traveling

Flexible storage

Home storage unit uses

Moves

Renovations

Companies and freelancers

Students and small apartments

Rent storage unit in Madrid, Barcelona, Valencia, Malaga, Seville